On behalf of Hugs Mattresses I have been researching Memory Foam and must say, I am a little disappointed.

It seems that memory foam mattresses, whilst very comfortable, do have issues.

The main problem is that they don't seem to last very long, well at least not without having dents & body impressions.

In fact the warranty offered by most manufacturers EXCLUDES body impressions in the mattress deeper than 1.5 inches (38 mm) as that is not considered to be a defect, even the most recognized brand excludes indentations of more than 0.75 inches (19 mm).

I think any customer will consider an indentation of this size to be a defect and I agree with them

The other problem with polyurethane (memory) foam mattresses is that over time they can soften quite markedly, again a point confirmed in their warranties which exclude what they refer to as 'normal' softening. The only thing normal about it is that it is a problem that plastic foam inherently has.

Needless to say customers are not told about this!

For these reasons Hugs Thailand has decided not to stock memory foam mattresses at the moment.

Latex mattresses seem to have similar advantages and properties as memory foam, without these problems and we are now looking at them as an alternative. It is something that we can get locally in Phuket and is natural too.

I'll post more news when I can.

Sleep well.

Hugs